THE INFORMATION WE COLLECT AND HOW WE COLLECT IT
OTHER INFORMATION WE COLLECT WHEN YOU USE OUR PRODUCTS
We collect other information automatically when you use our Services, including: IP address; Mobile and other hardware or device identifiers; Browser information, including your browser type and the language you prefer; Referring and exit pages, including landing pages and pages viewed; Platform type; Information about your media, device, hardware and software, such as your hardware settings and components; Details about what Herotainment products you use and your use of them; and Device event information, including crash reports, request and referral URL's and system activity details (e.g. whether you encountered an error playing our games or lost Internet access). We also may collect and store information locally on your device, using mechanisms like cookies, browser web storage (including HTML 5) and application data caches. Mobile Platforms. If you play or purchase our Services on your mobile device and/or tablet, we receive information about you from the app stores and other mobile platform providers. This information may include your username and/or device ID and the fact that you made a purchase, for instance, but does not include any sensitive or financial information. Some of our mobile platforms also may send information to us that you authorize them to provide. Our mobile products also may request additional personal information from you, such as push notification tokens, your precise location or contact list, and we will collect this information only if you give us your explicit consent.
Our Services may request permissions to your device camera, microphone, accounts and contacts or user data.
We may use our own game servers and internal and third-party analytic technologies to collect information about how you use our products, your computer or device and the health of our products. For instance, Herotainment may collect and store data from your computer or device when you use our products. This information includes technical and related information about your computer or device and operating system (such as IP Address and device ID), information about your feature usage, gameplay and usage statistics and system interactions. If you play a game offline, this data will be stored on your device and transmitted to Herotainment when your device connects to the Internet. Third party analytics services integrated into our products may combine the information they collect in connection with Herotainment’s services with information they have independently collected over time and across different websites.
AD SERVING TECHNOLOGIES
HOW NON-PERSONALLY IDENTIFYING INFORMATION IS USED
HOW HEROTAINMENT USES THE INFORMATION IT COLLECTS
Parents of children under the age of 13 who are users of the Services have certain rights under COPPA, and Herotainment recognizes those rights. If a parent instructs us, we will delete the information provided within a reasonable time period. Parents can review information their children have contributed to the Services, request that Herotainment delete that information, and refuse to allow Herotainment to collect further information from their child by contacting our customer support department by email at firstname.lastname@example.org. Herotainment may ask additional questions or take other steps to verify the identity of parents before responding to a request to review or delete their child’s information, or a request to refuse further collection from the child.
LINKS TO THIRD PARTY WEB SERVICES
INFORMATION SHARING AND DISCLOSURE
Herotainment does not share, rent or trade personally identifying information about our registered users with non-affiliated third parties (i.e., companies who are not one of our corporate affiliates or who are not providing support to the internal operations of our company) for their promotional purposes.
If you use a forum or blog on this Service, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. Though we pre-moderate the blog comments and the Forums are pre-moderated and post-moderated, we are not responsible for the personally identifiable information you choose to submit in these forums. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or you may communicate by emailing us at email@example.com – please type UNSUBSCRIBE in the subject line, or you may contact us in writing by mail to: Herotainment, LLC, 300 Park Avenue, 12th Floor, New York, NY 10022.
CONFIDENTIAL AND SECURE PERSONAL INFORMATION
We work hard to protect your personal information. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. We use both technical and procedural methods to maintain the integrity and security of our databases, including giving users a unique username and password for access to the Services, SSL encryption for data transfer, firewalls, and restricted access to data. However, the safety and security of your information also depends on you. You should never share your information with anyone else and you should always logoff before leaving your computer or mobile device. If you believe someone has unauthorized access to your account, please contact us immediately. This Service may contain links to other Services operated by third parties that may be of interest to you. When you follow a link and leave this Service, you do so at your own risk because we do not control such third-party Services. If you have any questions about security on the Services, you can send email us at firstname.lastname@example.org.
EFFECTIVE DATE AND CHANGES
QUESTIONS AND SUGGESTIONS
If you have questions or suggestions, please email us at email@example.com or mail us at: Attn: Customer Service Herotainment, LLC 300 Park Avenue, 12th Floor New York, NY 10022. Update Date: November 27, 2018